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Library Loan

Q1.The book that I wish to loan is under [CHECK SHELF] state, but I could not find it on the shelf?

Ans:

1. Please make sure you are at the correct shelf for the book and search around the neighbouring shelves.
2. The book might be held by others now or not on the shelf at the moment. So, please take a look around the study area, printing area and book carriers.
3. If the books could not be found at those places, please come down to the three floor and search for it in the 'Sorting Room' near the gallary.
4. If the book still could not be found, please proceed to the small counter beside our circulation desk and fill in the book searching form. The librarian will help you to look for the book and will notifiy you the result.

 

Q2.How to read the due date in the system?

Ans:

Our library shows the date as dd/mm/yy, e.g.: 14/02/20. That means the due date is on the 14th of Febuary 2020.

 

Q3.The book that I wish to loan is under [In Processing] state. How can I loan it?

Ans:

If the books are under  [In Processing] state, that means the books had just been bought and still working in progress. If you wish to loan these books, please come to 3rd circulation front desk and fill in [In Processing Books Reserve Application Form], we will prioritize those books and reserve them for you. After our staffs had finished processing the books, we will send an E-mail to notify you, by that time you can come to loan it.

 

Q4.The book that I wish to loan is under [B2 Compact Shelves] state. How can I loan it?

Ans:

All B2 shelves are under colsed management, the readers are not allow to enter the floor, the librarians will take the books out if needed. Please the books that keep in the area are books that are rarely checked out, older editions or have multiple coppies on the shelves. Please make sure there is no other copies or later editions on the shelves before you fill in the borrowing form at our 3rd floor counter. We will inform you through E-mail after the our staffs have got the books for you.

 

Q5.How do I access to E-books?

Ans:

1. By using our library WebPAC, the search reasult will tell you the type of the book, and you can access the e-book throught it.
2. Go back to our home page and click [Library Servive]. Next, click E-books, that will lead you to a webpage for further information. 

 

Q6.Why can I not renew my book?

Ans:

If the books you loaned are under these conditions, you will not be able to renew the books online:
1. They are yet to be in the renewal period: you can renew them 7 days before they are dued
2. Other people had reserved the books
3. The books had been dued more than 3 days
Plus, if your fine had reached 150NTD, you would not be able to renew your books.
If you are not under any of the mentions, yet still could not renew the books, please send an E-mail to cirlib@mail.nsysu.edu.tw or call 07-5252000#2426.

 

Q7.I have already returned the book, but why is it still under my account?

Ans:

Please check if the book is still with you, if not, please contact us and we will take down the informtion, then search the book in the library.

 

Q8.What should I do if I accidently lost the book I borrowed?

Ans:

1. Please reasure that if you had put it somewhere else or you had leaned it to someone else but yet to get it back from them.
2. If you had confirmed that you lost the book, you can buy the same or a later version of the book, bring it to the 3rd floor front desk to finish the paperwork.
3. If the book is out of print or you could not get the same book on the market, please come to the 3rd floor and do the payment. We will use the price on market as reference, and then the price will have to add another 100NTD for cost of production.
4. You will have to pay the fine, if the book you lost is overdued.
 

Q9.Can visitors loan books?

Ans:

If you are our Alumni, you can pay deposit or find a guarantor to sign for you and apply for 'Alumni Loaning Card'. As for visitor, you can apply for 'Library Friends' by paying deposit and annual fee, for further information and application form please click the link: http://lis.nsysu.edu.tw/p/405-1001-191173,c17844.php

 

Q11.How to renew borrowed library materials through the Internet?

Ans:

  1. Access the home page of  NSYSU Office of library and information Services at :http://dec.lib.nsysu.edu.tw/patroninfo*cht
  2. Select 【View My Record】from the Main Menu
  3. Enter your name and NSYSU ID Card Number + Subcode ( Subcode is zero)
  4. Select【 X items currently checked out】
  5. Select the library material(s) you wish to renew and then click 【renew selected items】or click 【Renew All】to renew all borrowed items
  6. Note the new due date of the item(s) successfully renewed
  7. Select 【log out】to end the renewal service

Q12.The reasons why renewing is failed?

Ans:

  1. The books have already passed the deadline or the renewing is too early.
  2. The book has already been reserved.
  3. The book has exceeded its renewing limits.

If you have any questions about renewing, please dial the Ext.2426. We are glad to serve you.

 

Q13.When we copy the materials what other things that we should keep in mind?

Ans:

When you copy the materials, you have to notice the “Three principles of copy”:
•Partial copy
•Mono article copy
•Non-profit purpose copy
When you print please use it regularly and don’t violate the laws.